Our mission is to support a diverse range of people, such as vulnerable young people and older adults facing challenging life situations. By collaborating with key organisations including national charities, local councils, social care providers, and housing associations we work together to develop and implement effective support services
Collaborative Support
We offer support to individuals of all ages and backgrounds, helping them find stability, independence, and a pathway to a brighter future. Our goal is to create a safe and supportive environment where people can thrive, gain confidence, and improve their overall quality of life.
Our support services are provided in partnership with existing Housing Association programs, offering a flexible, additional resource that Housing Teams can call upon when needed. This service is designed to address the growing number of resident requests, providing a solution for Housing Teams who may feel overwhelmed by demand.
Older Individuals Facing Social Isolation
Helping socially isolated individuals in both social and private housing form meaningful connections, support in making their homes safe and suitable, helping to budget, and apply for eligible benefits to strengthen their financial stability. We also facilitate care packages for those in need of additional support.
Young Vulnerable Adults
Assisting those transitioning from supported housing to their own accommodation for the first time, offering guidance and a stable foundation to help them build independence.
Managed Home Share
Older people are living longer, but wellbeing and quality of life can often suffer. The negative impact of isolation on health is well-known, highlighting the need for effective support.
To address this, we’ve established Managed Home Share (MHS), a sustainable housing and care solution designed to combat loneliness while helping older adults maintain independence and quality of life affordably.
MHS enables two older individuals to share a home together, keep their independence, give companionship and save money through shared living costs. Cloud Nine manages the entire process, from matching and safeguarding to ongoing support, helping residents build confidence and connect with their communities.
This approach aligns with the NHS's recognition of preventive care through social prescribing. By saving money through shared living, older adults can access essential support services without the financial burden.
Social Housing
We offer a unique Assured Shorthold Tenancy (AST) in partnership with Housing Associations, facilitating shared living within a social tenancy framework. Our successful three-party collaboration, supported by the County Council’s, involves:
Identification: District Councils identify older individuals at risk of homelessness.
Accommodation: Housing Associations source and provide suitable housing.
Support: Cloud Nine works directly with older adults to establish Managed Home Share, manage the scheme, and deliver ongoing support.
Private Accommodation
We connect homeowners with available rooms with same-aged renters seeking supportive living arrangements. This option is ideal for older adults who perhaps own a property now too large for them and costly to maintain or are living in an expensive private rental.
To ensure security and support for both homeowners and renters, we've developed a tailored License Agreement, providing a secure and sustainable private living solution.
Key Results:
Enhanced Wellbeing: ONS National Wellbeing Indicator results show a significant increase in wellbeing, ranging from 46% to 171%.
Sustained Success: Sharers with Managed Home Share have been sharing for over 4 years—and counting.
Community Building Initiatives
We have developed and implemented social isolation projects within Social Housing Developments to foster community building.
By collaborating with Neighbourhood Officers, Health and Wellbeing Teams, and other key personnel, we engage with residents to understand their situations and aspirations for themselves and their community. Common findings include:
Fragmented communities
A diminished sense of identity
Feelings of neglect
Limited connections and friendships
Our approach focuses on regaining a sense of community, encouraging social connections, building confidence and relationships between residents feeling isolated. We look to empower residents to create and sustain a self-managed vibrant and connected community.
Key Results:
Increased Engagement: Weekly activities started, ranging from group walks to creative sessions.
Boosted Participation: Attendance average of 21 participants per activity, with a peak of 28.
Empowered Community: Self-managed groups or Residents’ Associations established with elected committees to represent each development.
People we work with.
